PayPal Help

PayPal Acceptance Mark

Some Helpful Info About Using PayPal

help_qWho is PayPal?

help_aPayPal enables any business or consumer with an email address to securely, conveniently, and cost-effectively send and receive payments online. Our network builds on the existing financial infrastructure of bank accounts and credit cards to create a global, real-time payment solution. We deliver a product ideally suited for small businesses, online merchants, individuals and others currently underserved by traditional payment mechanisms.

We seek to become the global standard for online payments, offering our service to users in 103 countries and regions. We have over 100 million registered users, including more than 5 million Business accounts. Our account base is growing by an average of 28,000 accounts per day, with virtually no traditional sales or marketing.

The size of our network and widening acceptance of our product has helped us become the leading payment network for online auction websites, including eBay. PayPal is also increasingly being used at other e-commerce sites for the sale of goods such as electronics and household items, the sale of services such as web design and travel, and the sale of digital content. Offline businesses, including lawyers, contractors and physicians, are increasingly using PayPal to receive payments online.

Founded by Peter Thiel and Max Levchin, PayPal is headquartered in San Jose, California. PayPal is the 2002 SIIA Codie Awards winner for “Best eCommerce Solution” and is recognized by PC Magazine as one of “The Top 100 Web Sites.”

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help_qHow does PayPal work?

help_aPayPal can be used to send and receive payments through the Internet. … PayPal, you can send money to anyone with an email address using money from your PayPal balance or another funding option of your choice, such as a credit card, debit card, or your bank account. Recipients are then notified via email that they have received a payment from you.

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help_qHow Do I pay a Merchant Through PayPal

help_aA customer is automatically re-directed to the PayPal system when they click on our checkout button. You are not required to be a member of PayPal in order to purchase through our website. However, if you are already a PayPal member, your credit card or checking account information is already on file with PayPal so you don’t have to re-enter that information each time you use the services. There are no encrypted credit card number ‘cookies’ stored on your hard drive. Simply follow the on-screen instructions to proceed to payment.

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help_qHow Quick Is it?

help_aIt usually only takes less than a minute to pay for the item and have an email notice sent to the Verified PayPal Merchant. How quickly the merchant responds is dependant on the system they have set up to handle orders.

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help_qIs PayPal secure?

help_aYes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number. This way, you don’t have to worry about paying people you don’t know.

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help_qHow do I use PayPal to send a payment?

help_aAfter you sign up for a PayPal account, you will need to add a funding source for your payments. For immediate payments, you’ll need to add a credit or debit card. You may also use PayPal Buyer Credit if you have been approved. Then, click on the Send Money tab and enter the recipient’s email address and the amount of your payment.

You may also fund payments using your PayPal balance or your U.S. checking account. Just remember, adding a bank account will take a few days.

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help_qHow private are PayPal transactions?

help_aPayPal uses the latest technology and proprietary procedures to protect the security of its members transactions. We encourage you to carefully review PayPal’s Data Security and Encryption page to answer questions about our industry-leading protection policies. Please review our Privacy Policy for further information.

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